Communication with one person or a group of people can be improved and become more successful. Often you know in advance what topics you want to talk about and can prepare how you want to begin, what questions to ask, and imagine possible reactions. Listening is as important as speaking. Watch for clues about how the communication is going: signs of boredom, changing the subject, sounds of agreement like yah, uh-huh, eye contact, facial expressions, body language. Feedback keeps the communication going.
Many communications are about practical matters, a situation or problem to be discussed, and possible goals, plans, and solutions. Realize your beliefs and values may differ, but appreciate each other.
My blog was inspired by the book "Supercommunicators" by Charles Duhigg.
No comments:
Post a Comment