Part of communication is being aware of how we feel and how the other person or people feel. As the communication progresses, we can tell by body language, facial expressions, and tone of voice how the conversation is going and then respond considering the emotions. Listening and trying to understand other feelings about topics being discussed is essential.
Some topics are more emotional than others; they may bring about positive or negative feelings. The emotional maturity of the individuals influences the possibility of success. Feeling empathy toward each other improves the conversation. We need to get comfortable expressing our feelings and try to make others comfortable expressing theirs.
The communication may be begin with "How do you feel about ....?" or "I would like to hear your thoughts about ...." or follow up with "Why do you feel .... about ....?" Sometimes, we already know the other person's opinions are different than ours. We may have a conflict or disagreement that needs to be discussed. Someone we love may need an intervention to face problems with alcohol, drugs or gambling. The people involved need to deal with their emotions and keep the conversation polite and civil.
My blog was inspired by the book "Supercommunicators" by Charles Duhigg.
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